Timezones and Event Times

Correct timezone setup prevents confusing event times and date mismatches.

This guide is specifically about timezone behavior. For calendar link/import behavior, use:

• Personal Calendar Feed (My Events)
• Store .ICS Calendar Import (Store Calendar Sync)

1. Set your profile timezone

• Go to Profile.
• Choose a valid IANA timezone (example: America/New_York).
• Save before creating or editing events.

2. Set event timezone before entering times

• In event creation/editing, pick Event Timezone first.
• Enter start and end in local wall time for that event location.
• Attendees will still view times in their own local timezone.

3. Verify calendar behavior

• In My Events, confirm the displayed time is correct.
• If times look shifted, re-check profile timezone and event timezone values.
• If needed, have another user in a different timezone verify expected conversion.

4. Quick troubleshooting

• Wrong by a fixed number of hours: timezone conversion issue.
• Wrong date on recurring events: recurrence anchor timezone mismatch.
• Different times between users: expected if users are in different local timezones.
• DST edge case confusion: verify IANA timezone value (for example America/New_York, not generic EST).

Recommended practice

• Hosts should announce a timezone in the event description for clarity.
• Keep store and host profiles aligned to the real venue timezone.
• Use explicit timezone names in docs and team communication.