Timezones and Event Times

Correct timezone setup prevents confusing event times and date mismatches.

This guide is specifically about timezone behavior. For calendar import and subscription details, also use:

• Personal Calendar Feed (My Events)
• Store .ICS Calendar Import (Store Calendar Sync)

1. Set your profile timezone

• Go to Profile.
• Choose a valid IANA timezone such as America/New_York.
• Save before creating or editing events.

2. Set event timezone before entering times

• In the event wizard, pick Event Timezone first.
• Enter start and end times in the local wall time for the event location.
• Attendees still see converted times in their own timezone.

3. Verify the display

• In My Events, confirm the displayed time looks correct.
• If times look shifted, re-check both profile timezone and event timezone.
• If needed, have another user in a different timezone verify the expected conversion.

4. Quick troubleshooting

• Wrong by a fixed number of hours: timezone conversion issue.
• Wrong date on recurring events: recurrence anchor or timezone mismatch.
• Different times between users: expected when users are in different local timezones.
• DST edge case confusion: use a real IANA timezone such as America/New_York, not generic abbreviations like EST.

Recommended practice

• Hosts should mention the event timezone in the description when audiences may be distributed.
• Keep store and host profiles aligned to the real venue timezone.
• Use explicit timezone names in docs and team communication.